Tuesday, April 7, 2009

Twitter and LinkedIn: Social networking for the business-minded

I usually don’t jump on anybody’s bandwagon, but in the case of using the vast internet social networking sites to promote your business, I’m going to go right ahead and beat the drum.

Like all small business owners, marketing seems to be my Achilles’ heel. Sure, I go after prospects with some gusto, and follow up on all word-of-mouth referrals, but past that, I haven’t the time (or a clue) to market myself.

Another small business owner suggested putting a profile on a few of the social networking site out there, a tip to which I immediately turned up my nose. I don’t My Space or Facebook. All of my friends do, and there’s just too much drama.

But what he meant were the sites geared more towards professionals, like Twitter and LinkedIn. I scoffed, but tried it anyway.

I started with Twitter, the more user-friendly of the two. A few clicks, an uploaded logo and I was tweeting away. On Twitter I can follow businesses that I’m interested in, and they can also follow me, which is great. But I wasn’t truly impressed until I landed my first Twitter client in under five days. Not bad for ten minutes of site building and a couple of updates.

Yeah, O.K. so celebs like Paris Hilton and Ashton Kutcher tweet, too. Still, it’s more of a business atmosphere than a shout-out thing.

LinkedIn, to quote that same friend, “is like Twitter on caffeine.” I had more to do to post a profile, like input all of my pedigree information and pertinent details about my business. Also I uploaded a picture. And like Twitter, there’s a tagline to update your activities as many times as you want.

I’m still working out the bumps, such as trying to figure out all of the available apps and how to import all of my contacts from my various email lists. I did link my profile to my company’s website and blog address. LinkedIn allows up to three links.

Tipsters tell me that creating a compelling profile (more than just your resume) is the key here to tap the site’s marketing potential. Your contacts can “recommend” you – i.e. write a glowing reference about your professional capabilities that get posted on your profile and theirs, and is open for all to view.

Also, you can join groups related to your field and network with their contacts. Quite a nifty little onion once you start peeling the layers.

So I’m new to the whole online business marketing thing. But navigating new waters means new opportunities, and potential for growth. And it’s all free. For details on building your own site, go to www.twitter.com or www.linkedin.com.

Friday, April 3, 2009

Job hunting? Watch what you post online

With the rising unemployment rate, I've seen quite an increase in the requests that my company gets for resume service.

I recently did one (pro bono) for a friend who had one heck of a pedigree, degrees out the yin-yang, and job experience that would make any recruiter sit up and take notice. That notwithstanding, she was still laid off from the financial corporate giant that she had been diligently working for in excess of five years. They downsized, and she was just one of their victims of late.

Everyone assumed she'd land another spot somewhere quickly. One glance at her resume, and even I was convinced. But the positions, even if they're out there, are few and the market is highly competitive. The jobless rate has soared up to 8.5 percent nationally, and the U.S. Dept. of Labor has estimated that at least 660,000 jobs in American have been slashed.

We overhauled her resume, sent out some feelers, she pounded the pavement and waited. After a smattering of interviews that went nowhere, she got a solid lead at a good company, for a position similar to the one she left, and for a higher than entry level salary. She went back for the second, and then third, interview. A lot of hand-shaking and winking, she confided. Things looked promising.

She didn't get the job.

But not because she wasn't impeccably qualified. Not because her references didn't sing her praises. Someone in the human resources department scoured the social networking sites, and found some questionable photos of her on her My Space page. She was in a thong bikini in some, and in a couple of others she was guzzling drinks at a local bar with friends.

So? I said. But apparently, they informed her, that was not the kind of image they wanted their employees to project. And they used it to weed her out, and hire number two on the list instead. That's their prerogative.

Here's the thing: Her profile was set to private. Probably not a big deal to navigate around for some savvy IT guy, but the fact that they want to that trouble is a little creepy.

So I did some digging. And found out that this is the newest trend with companies and their prospective hires. The Internet is a marvelous place to scrounge up info on people. What that commercial says is true: Once you put it out there, you can't take it back. Anybody can see it.

Point taken. And a painful lesson learned for my ashamed friend.

With each resume I do, I include a set of white papers on successful job hunting and interviewing tips. Now, I've rewritten them to include advice about social networking pages. If you My Space, Bebo, Facebook, or anything else, yank off anything that may seem even a bit inappropriate. Even comments. Even music.

Hey, I know this seems a bit extreme, but so is unemployment. Not only do you need to cover every base when job hunting, but apparently you need to cover your fanny as well.

In the case of my friend, quite literally.

Tuesday, March 31, 2009

Low-cost health care center opens in North Pinellas

More than 45 million members of our American family do not have health insurance. The elderly. Families. Children.

About 3.8 million of those people live in Florida, and struggle daily between feeding their family and getting the proper affordable health care that could save their lives. Choices are few, and the heartbreaks are many.

Some people make too much money for government assistance, but not enough to go to the doctor, or to get health care for their kids. For some, the emergency room becomes their primary health provider, a practice that helps no one but adds to a vicious cycle.

In our area, though, a not-for-profit group has been providing low-cost quality health care for the past 20 years. Community Health Centers of Pinellas offers primary care for adults and children, quietly spread out in four Pinellas County neighborhoods.

Last week, they opened a brand-new center in Tarpon Springs, to serve the people in the northern part of the county.

Community Health Centers at Tarpon Springs held their grand opening Friday the 27th. The location at 301 Disston Avenue will give people a low-cost choice for primary health care, pediatric services and dental care as well. The center also offers obstetrical/gynecological care, Well Woman exams and pharmacy services.

The need for this kind of care is astronomical – and is growing exponentially with the plummeting economy. People want a place to turn to not just when they are sick, but when they need routine check-ups and immunizations.

The CHC at Tarpon Springs, like its other four centers, will also give patient education and nutritional counseling through registered dieticians, components vital to staying healthy.
Unfortunately, it is a sign of the times, but it’s nice to see another resource pop up for the demand.

Here are the five Pinellas locations:

Community Health Centers at Clearwater
1020 Lakeview Road
Clearwater, FL 33756
(727) 461-1439

Community Health Centers at Largo
12420 130th Avenue North
Largo, FL 33774
(727) 587-7729

Community Health Centers at Pinellas Park
6237 66th Street North
Pinellas Park, FL 33781
(727) 544-2284

Community Health Centers at Tarpon Springs
301 Disston Avenue
Tarpon Springs, FL 34689
(727) 944-3828

Johnnie Ruth Clarke Health Center
1344 22nd Street South
St. Petersburg, FL 33712
(727) 821-6701

For more information on hours and services, you can also log on to www.chcpinellas.org/.

Friday, March 27, 2009

WE WON $250,000 ad campaign!!!!!!

Still in total shock!!! But WE WON!!!! Marketing contest, sponsored by Malcolm Productions, Teasdale Advertising, Tampa Tribune, WFLA, Tampa Bay Business Journal and lots of other very cool sponsors!

We're getting a $250,000 ad campaign! This is totally a dream come true.

Totally couldn't have done it without our super-talented staff, especially Pat Largo and Jennifer Steele.

And of course, our very awesome cheering squad:
Fred Soriano
Jackie and Dave Simpson
Pam Butler
Teresa Morrow
Edie Farkas
Nancy ... can't remember last name!

Some very cool companies were out there, pitching their products, too. They're all invited to be in our ads!

--Ester Venouziou

Thursday, March 26, 2009

School's back in session ... virtually

In the middle of everything else in my life, i.e. clients' projects, running 911 calls (full time job #1) and taking care of my husband (full time job #2), school started up again for me this past week.

Yep. I'm 36, and still going to school. I am in valiant pursuit of the elusive Master of Fine Arts degree in writing. I have fantasies of being published, you see, and in the meantime I'll further my education while waiting for the six-figure book deal to come to my door.

I may get all the way to my doctorate before that happens. Sigh.

But it's an online program, for now, and quite intensive. My husband calls it "fake" school, and wonders why I had to get myself a cute new book bag when I only have to go down the hallway and sign on to my computer to go to class. Men never understand these things.

It's not fake at all, it's just virtual reality. And for those of us who have busy lives and haven't yet gotten the hang of juggling work, home and family, an online university program is an easy ball to bounce.

I still sit in a classroom and connect with my fellow students, but my virtual room has no borders. I interact with people worldwide in the same program I am in, and get real-time feedback from instructors. Just like raising your hand in class.

The workload is the same, but I found out that time management is an absolutely essential ingredient. You have to make yourself do the work, because there is no one right over your shoulder to proctor your progress. And to be honest, the latest celeb scandal du jour dominating the T.V. is sometimes more interesting.

And then there's the evil, gruesome draw of the Internet. Hey, you're already sitting there, might as well catch up on Tweets. And browse eBay. And email at least 37 people.

It's not for the weak-willed. (Have I mentioned my addiction to chocolate cake?) But it does seem to be the wave of the future. And for adult learners trying to further their education, going to class on your own time is a viable option.

You still meet people, still get to pick your professor's brain, and at the same time have the benefits of amazing resources that are available out there. Virtually speaking, it's more bang for your buck.

And, where else can you go to class in your underwear and still fully participate? Not that I do that, of course ...

Saturday, March 21, 2009

We're finalists!!!!!!!

So a couple of weeks ago, we were reading Creative Tampa Bay's e-newsletter and came across an interesting contest: Present the Perfect Pitch, win a $250,000 ad campaign.

Malcolm Out Loud, a Tampa-based marketing and ad agency, was offering two $250,000 ad campaigns to two companies with the best marketing pitch. The catch? It cost $300 to enter. If we did it by the following Monday. After that, it cost $500 to enter. Everyone who entered would get $3,000 in ads.

We talked it over. "Scam!" "No way!" "Not for real!" "Waste of money!"

... But a $3,000 ad package could help us.

... If we wait and decide to enter later, it costs $200 more.

... and what if we won?!?!!?

We went for it. Yes, it was risky, but we did a little background checking first. We called the media partners they had listed, and confirmed the contest was for real. We called the marketing agency and asked lots of questions.

The application was five questions, about 250 words each, if I recall correctly. They wanted to know what our business was all about, and, as you all know, we LOVE talking about LocalShops1, so we had no trouble with that.

We submitted the entry, paid through PayPal. And then we panicked. What if just wasted $300? In the grand scheme of things, $300 isn't a lot. But it's money we could have used elsewhere, or, better yet, saved.

Yesterday we got a call, telling us we're among the 10 finalists. Which means we get to present LocalShops1, to a panel of judges and an entire audience, at Raymond James stadium next Thursday evening.

No video, no audio. Just us, talking about what we love.

Please wish us luck. And if you have any suggestions, let us know in the next few days. E-mail us through LocalShops1.com.

Thanks. We're all in this together, right?

Ester

Friday, March 20, 2009

A new roof, the painless 'Skylighters' way

I’m not ashamed to admit that I am more apt to notice a good deal on a cute pair of shoes, or the fantastic craftsmanship involved in a novel than, say, the merits of roofers.

In fact, I pretty much ignore the roof. Why pay attention to it unless it falls in on your head?
So when the little water stain on my dining room ceiling started to grow, I did the most logical thing: I pretended it just wasn’t there. When the roof started looking like a sway-backed mare, I stopped wearing my eyeglasses.

My husband, however, had a bit of a Doom’s Day scenario for me involving collapsing rooms, death and destruction. So we had to find a roofer. And of course, being the loyal Local Shopper-ette that I am, I insisted on a local independent business. They had to be superb, reasonably priced and prompt. Tall orders to fill.

Enter Skylighters, LLC of Brandon. They were highly recommended from friends that we trust, so when they came out for a free inspection and estimate, I was right at ease. They created an entire roofing proposal for our house, one that we could live with.
And, they squared away the permits in record time. When the crew showed up to put on the actual roof, they arrived en masse. They spoke and acted professionally (even with my husband standing under their feet, supervising).

Also Skylighters swears by the best of materials. That alone impressed me.
They finished in two days, with minimal mess, and it looks like I have a brand-new house! Even the Manatee county inspector, when he came to check it out, said it was one of the best jobs he had ever seen. Three of my neighbors were wowed enough to ask for their own quotes.
Needless to say, they get a big 5 stars from us!

The company also does solar attic fans, which lower your cooling costs by about 50 percent, blinds and shades, and of course, skylights. They are at 2903 Bell Shoals Road, Brandon, FL 33511. Phone (813) 690-7663, toll-free at (877) 965-2500. Or, you can visit them on the web at www.theskylighters.com.

Tuesday, March 17, 2009

Covering your fanny, finally!

I had the distinct pleasure of residing in the hospital for a few days, this past December. St. Anthony's, to be exact.
I worked there for five years part-time, as a paramedic in the ER. So I know its every nook and cranny. But I can see how being admitted for most people is a scary experience. None of us like to be poked and prodded, woken every couple of hours by the phlebotomist for blood work and having medical people try to explain things in a language you don't understand.
So being medically educated, I have an advantage over the lay person, which, you would assume, would make my hospital stay easier.
Not even close.
I was a big baby the entire time, weeping inconsolably, being short with the nurses and even throwing some things across the room. I hate needles, I hate to be in bed, I hate to be taken care of. But the worst part?
Having my fanny hang out of the gown.
We've put a man on the moon, grown body parts from stem cells, built a Smart Car and put an entire computer into the palms of our hands. All this technology, and people's fannies are still hanging out of hospital gowns. Seriously.
A Tampa Bay woman has come up with an interesting product that may make flashing your hospital roommate a thing of the past: Patient Scrubs.
Patient Scrubs is the brainchild of Nancy Heart of Sarasota County, who came up with idea after her own hospital experiences.
They are a top and shorty bottoms designed like nursing scrubs, make out of comfortable material, with plastic snaps at the shoulders and pant legs for quick medical intervention should it be needed.
Genius!
Heart is marketing them in the memory of her late husband. The design has gone through a few changes since its inception. And it seems as if she has every angle covered. The snaps are plastic so patients can wear them during radiology procedures like x-rays or MRIs. The pockets are designed with access for wearing cardiac monitors, and to make room for indwelling catheters like dialysis shunts and central intravenous lines. She makes them in various sizes from adult patients all the way down to wee ones. Good for hospitals and long-term home health care patients, but I'm also thinking assisted living facilities, nursing homes, one-day surgery centers and rehab places.
They're affordable at around $38 per set. I might get a set to keep just in case I ever have to stay in the hospital again. My fanny will be covered, finally. Visit Nancy Heart's website for more information at www.patientscrubs.com.

Friday, March 13, 2009

So not all the news is bad ...

Yes, we've been in the financial quagmire since about 2007. Especially here in Florida, where the foreclosure rate, the ridiculous homeowners' insurance fees and the ever-growing unemployment population have given newscasters something to rant about other than hurricanes.
Not to mention the businesses closing, the national chains that have gone belly-up, and the 500 or so lay-offs that are announced everyday. Add in the banking bail-out and the picture was looking bleak there for awhile.
There many finally be a smidgen of good news on the forefront: Businesses are starting to come back into Florida. Tampa Bay, even. Brighthouse Networks is hiring about 400 people, says their website. Temp agencies are starting to need applicants again. AT&T will add 3,000 employees this year, some of them locally.
And just this week it was announced that an extended stay hotel is being built in the Midtown area of St. Petersburg. Menna Development will break ground this summer on the 120-room hotel near Fifth Avenue South and Dr. Martin Luther King Jr. Street South, in the area near Bayfront Medical Center and Tropicana Field. Planners say that it will have an urban architecture and be about seven stories. They'll turn back the sheets somewhere in early 2010.
Amenities will include shuttle and limousine services, pool and fitness center. Many hope it well help to revitalize the Midtown area, and bring some much-needed foot traffic through the doors of our local independent businesses. Good news for our retailers!
This announcement comes on the heels of a few very good days on Wall Street. The Dow was up by several hundred points each day this week, in response to Citigroup announcing that for the first time in months, they were operating at a profit. Since financial stocks have been at the heart of the market collapse, the news is encouraging.
A few good days don't make a trend, though. This could just be one of those bear market rallies that fizzle out as soon as they start. But it does suggest that the winds of change are coming. If people trust the market more, they funnel more money into businesses, which funnel money right back out.
So we may be on the up and up. Let's hope so. Then we can finally go back to worrying over things we actually have control over. Like hurricane season.

Wednesday, March 11, 2009

Public speaking: I'd rather get the electric chair

You know that dream where everyone is pointing and laughing and you look down and realize that you are completely naked?
Yeah.
They say that dream can be interpreted a lot of ways, one of them being a fear of public speaking, fear of being exposed in front of a bunch of people.
I got to experience this first-hand recently (NOT the naked part) when I was invited to speak to a local author's group about editing and writing. Now, I'm usually a pretty cool customer. Nothing ruffles me too much when it comes to being out in the public eye; after all, most of the time I'm on duty as a paramedic, and that's pretty high-profile. Also, I teach CPR. Can't be shy about doing chest compressions and trying to save a life.
So being invited to talk to the Sarasota Author's Connection this past Monday was not only an honor, but it should have been a piece of cake. I am quite passionate about writing and editing. And, I'm pretty fired up about our local authors. This area boasts some of the best writing talent around, and anything that goes to support them is good with me.
I had lots of notes prepared, since they asked me to speak for an hour. Keynote speaker! Little old me!
My topics were all laid out: different kinds of manuscript editing, the goals of the editor, the precarious relationship between author and editor. I had a few jokes thrown in, and had given the presentation several times to my fellow drivers whizzing by on the Interstate while in the car. I also did a test-run in front of the dog, who was neither impressed nor offended. I had on my nicest Ann Taylor black suit, and actually did my hair for once. I was all set.
And then I stepped out in front of a room full of people. When the applause died down, I was frozen, trapped in the lights.
Like being naked in the dream.
What is it about public speaking that frightens us so? I remember the joke Jerry Seinfeld used to do about phobias and how fear of death was number two compared to speaking in public. Death was number two. How is that possible?
After Monday night, I see how it's entirely possible. While I made it through my presentation, got the points across and (hopefully) answered all of their questions, I was terrified the entire time. Perspiration was rolling down my back, and I'm reasonably sure all of my make-up slid right off onto the floor. I know I stuttered a few times. Once, I knocked the notes cards off the podium and got them jumbled, losing my place.
It's fair to say I'll think twice before presenting again. I'm more of a behind-the-scenes kind of girl, who'd rather put the clients in the spotlight. I'll just hide behind the curtain and make sure they look good. I can do the whole PR thing and promote anybody but myself.
Besides, I've come to the conclusion that I prefer the written word. Talk is cheap.